ITIL consulting
IT operations processes that hold up day to day: incidents, changes, problems and service agreements.
IT operations, processes and projects
An advisor on your side of the table
This is where we collect knowledge about how IT operations, processes and IT projects can be organised, seen from your side of the table: the company that uses IT, not the one that sells it. The site is written for IT managers, CIOs and owners of IT projects in mid-sized companies.
Topics
Four areas that fit together.
Process improvement
Fewer wasted steps and clearer ownership, based on Lean.
System landscape analysis
What runs, what overlaps, what is at risk, and what can be retired.
Client-side scoping and planning of IT projects
Requirements, plan, supplier dialogue and steering seen from the party who orders and will use the result.
About Klarity Consulting
The starting point is independence: no tools or suppliers to sell, only an eye for what makes sense for your company.
Get in touch
If you have a question or a comment about anything on this site, you are welcome to write. We reply when we can.
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